Business Office Phone: 410-202-8102
KOOL Studio Request Line: 410-845-2979
Office Hours: Monday- Friday 9:00am-5:00pm
Mailing and Prize Pick Up Address:
119 Naylor Mill Rd Suite 10A
Salisbury, MD 21801
Prize Pick Up
The office is closed on Saturdays, Sundays, and most major holidays. Prize hours are subject to change and typically end early on the Friday or weekday before a holiday. In order to pick up prizes you will need to bring a photo ID with you. Prizes will not be released unless you have an ID. You may be required to fill out a W9 form depending on the value of the prize.
In the event that you are unable to pick up your prize, you may arrange for an authorized third party to pick up your prize on your behalf. To authorize a third party pick up you must call the main office at (410) 202-8102 to make arrangements. Prizes will not be released to a third party without authorization prior to their arrival. The third-party must bring a copy (printed or on their phone) of the legal ID of the original named winner. We do not mail prizes; you must pick your prize up at our office.
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