Business Office Phone: 410-202-8102

KOOL Studio Request Line: 410-845-2979

Office Hours: Monday- Friday 9:00am-5:00pm

Mailing and Prize Pick Up Address:

119 Naylor Mill Rd Suite 10A
Salisbury, MD 21801

Prize Pick Up

The office is closed on Saturdays, Sundays, and most major holidays. Prize hours are subject to change and typically end early on the Friday or weekday before a holiday. In order to pick up prizes you will need to bring a photo ID with you. Prizes will not be released unless you have an ID. You may be required to fill out a W9 form depending on the value of the prize.

In the event that you are unable to pick up your prize, you may arrange for an authorized third party to pick up your prize on your behalf. To authorize a third party pick up you must call the main office at (410) 202-8102 to make arrangements. Prizes will not be released to a third party without authorization prior to their arrival. The third-party must bring a copy (printed or on their phone) of the legal ID of the original named winner. We do not mail prizes; you must pick your prize up at our office.

Trying to contact someone?

Johnette Cochran
General Manager/VP
[email protected]

Aaron Seller
Operations Manager/PD WOCQ
[email protected]

Rebecca Carroll
Local Sales Manager
[email protected]

Susan Mullen
Business Manager
[email protected]

Diane Carmichael
[email protected]

Alan L. Waller
Chief Engineer
[email protected]

Jim McHugh
Account Executive
[email protected]